# Still unable to access my Dramatica.com subscription **URL:** \ **Category:** Support\ **Created:** [February 10, 2026, 10:42pm UTC](https://discuss.dramatica.com/t/still-unable-to-access-my-dramatica-com-subscription/4258 "2026-02-10T22:42:01Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![keypayton](https://yyz2.discourse-cdn.com/flex010/user_avatar/discuss.dramatica.com/keypayton/32/18_2.png) [@keypayton](https://discuss.dramatica.com/u/keypayton)\ **Post date:** [February 10, 2026, 10:42pm UTC](https://discuss.dramatica.com/t/still-unable-to-access-my-dramatica-com-subscription/4258/1 "2026-02-10T22:42:01Z")
Dear Jim/Dramatica.com techies: Since the end of 2025 I have been trying to access all the stories and AI interactions I have had on Subtxt for several years (always paying $29 per month, which was once the price for the standard service), and I am still unable to. Jim, I know you Discorded me that you had switched me over to [Dramatica.com](http://Dramatica.com) so I could sign in, and that indeed has happened. Yet the [Dramatica.com](http://Dramatica.com) site STILL does NOT recognize me as having a PAID subscription (though the $29/month keeps being withdrawn from my account)! So I still cannot access any of my past stories, or start any new ones. What will it take for you to make [Dramatica.com](http://Dramatica.com) acknowledge those monthly payments? (And since I currently don’t have time to make use of all the options provided by the $50/month subscription, I was hoping you could lower my monthly rate to $20—at least until I retire in August and have more time and money to expend on [Dramatica.com](http://Dramatica.com) activities.) ---
**Author:** ![keypayton](https://yyz2.discourse-cdn.com/flex010/user_avatar/discuss.dramatica.com/keypayton/32/18_2.png) [@keypayton](https://discuss.dramatica.com/u/keypayton)\ **Post date:** [February 10, 2026, 10:50pm UTC](https://discuss.dramatica.com/t/still-unable-to-access-my-dramatica-com-subscription/4258/2 "2026-02-10T22:50:54Z")
Update: The [Dramatica.com](http://Dramatica.com) site DOES have me with a subscription—but it’s still at the “in-between rate” of $29 per month, which is more than I should have to pay for the $20-per-month service that I currently have time and money to afford. Should I simply “Cancel” the existing subscription, then restart it on the same credit card at the $20-per-month rate? I can certainly do that, if it makes things easier for you, Jim. Hoping to get back into story work at least a little, to keep me going till I retire and have more time for creative writing.. ---
**Author:** ![jhull](https://yyz2.discourse-cdn.com/flex010/user_avatar/discuss.dramatica.com/jhull/32/3_2.png) [@jhull](https://discuss.dramatica.com/u/jhull)\ **Post date:** [February 11, 2026, 2:31am UTC](https://discuss.dramatica.com/t/still-unable-to-access-my-dramatica-com-subscription/4258/3 "2026-02-11T02:31:46Z")
Hi @keypayton, There are actually two separate issues here. First, access to Subtxt.app should still be available to you, so not being able to access your stories there doesn’t make sense. That part is best handled directly via email or a help ticket, since this forum isn’t really set up for technical support troubleshooting. Second, I can see that you do have an account on [Dramatica.com](http://Dramatica.com), but there isn’t a migrated subscription attached to it. Since you’re currently paying a legacy rate, here’s what I recommend: a) Download all of your storytelling projects from Subtxt first (just to ensure you have everything locally). b) Cancel your existing subscription to Subtxt.app. c) Purchase a new subscription directly through [dramatica.com](http://dramatica.com) at the $20/month tier that fits your current needs. That will cleanly align your billing with the correct plan and prevent further confusion between systems. Once you’ve done that, if you run into any issues accessing your material, email support and we’ll take care of it right away. ---
**Author:** ![keypayton](https://yyz2.discourse-cdn.com/flex010/user_avatar/discuss.dramatica.com/keypayton/32/18_2.png) [@keypayton](https://discuss.dramatica.com/u/keypayton)\ **Post date:** [February 11, 2026, 5:21pm UTC](https://discuss.dramatica.com/t/still-unable-to-access-my-dramatica-com-subscription/4258/4 "2026-02-11T17:21:50Z")
Thank you for you rapid response, Jim, and what you’ve outlined below makes sense to me. Despite my “non-techiness,” I will try to follow your instructions carefully, and hope to be fully registered on [Dramatica.com](http://Dramatica.com) soon, updating and improving all the Subtxt stories I had begun some time ago. Thanks for all your awesome (tasteful, sophisticated, gentlemanly, meticulous, profound) work to ever improve your products (and the Dramatica interface) as well as the whole world of meaningful Story! Key Someone replied to a topic you are Watching. > ![](https://yyz2.discourse-cdn.com/flex010/user_avatar/discuss.dramatica.com/jhull/45/3_2.png "jhull") | [jhull](https://discuss.dramatica.com/u/jhull) Admin > February 11 | > > - | - | Hi [@keypayton](https://discuss.dramatica.com/u/keypayton), There are actually two separate issues here. First, access to Subtxt.app should still be available to you, so not being able to access your stories there doesn’t make sense. That part is best handled directly via email or a help ticket, since this forum isn’t really set up for technical support troubleshooting. Second, I can see that you do have an account on [Dramatica.com](http://Dramatica.com), but there isn’t a migrated subscription attached to it. Since you’re currently paying a legacy rate, here’s what I recommend: a) Download all of your storytelling projects from Subtxt first (just to ensure you have everything locally). b) Cancel your existing subscription to Subtxt.app. c) Purchase a new subscription directly through [dramatica.com](http://dramatica.com) at the $20/month tier that fits your current needs. That will cleanly align your billing with the correct plan and prevent further confusion between systems. Once you’ve done that, if you run into any issues accessing your material, email support and we’ll take care of it right away. ---
**Author:** ![jhull](https://yyz2.discourse-cdn.com/flex010/user_avatar/discuss.dramatica.com/jhull/32/3_2.png) [@jhull](https://discuss.dramatica.com/u/jhull)\ **Post date:** [February 11, 2026, 7:16pm UTC](https://discuss.dramatica.com/t/still-unable-to-access-my-dramatica-com-subscription/4258/5 "2026-02-11T19:16:07Z")
Also–because a bunch of people have been emailing me–subtxt.app will still be accessible, it’s not like its going to completely disappear. But I do have to shut off Muse and also any new accounts there - but you’ll still be able to download your work for awhile past the Feb. 17th cutoff date. ---
**Author:** ![keypayton](https://yyz2.discourse-cdn.com/flex010/user_avatar/discuss.dramatica.com/keypayton/32/18_2.png) [@keypayton](https://discuss.dramatica.com/u/keypayton)\ **Post date:** [February 13, 2026, 5:37pm UTC](https://discuss.dramatica.com/t/still-unable-to-access-my-dramatica-com-subscription/4258/6 "2026-02-13T17:37:03Z")
Great, Jim—thanks for your patience and care for this community!