I interpreted this language as gaining/losing the crucial element:
"In Change/Start stories (regardless of the outcome) the Main Character’s “hole in the heart” is the lack of the Impact Character’s Crucial Element, so the story is all about that character’s “internal quest” for that element (the outcome works like this: in a Success story, she will win a Solution, in a Failure story, she will win a Problem)."
It makes it sound like the MC adopts/gains/moves toward the IC's crucial element (especially the bold print) not the MC's crucial element.
As one example of translating between a message in normal speak and a storyform, I think that this message:
"When you start evading the truth, failure to reach your dream and misery follow."
Means this storyform:
But this is where I get stuck and I'm concerned I'm going to flip the OS & MC prob/solution in the software.
On the one hand, I believe the MC crucial element is Avoid (for evading the truth). But I'm unsure what should be OS & MC problem & solution. I think it should be Pursuit/Avoid because the MCCE is the MC solution in a failure story, yes? And the MCCE should be used when formulating the message summary.
On the other hand, the bold quote makes it sound like Avoid should be the IC's crucial element because the whole story is about the MC gaining this ICCE.