Hello Jim,
I am new to Dramatica and I wanted to report what happened with my account. I have already used the contact form on the Dramatica website, but I have received no response despite my paid subscription.A single analysis used all my available credits without a clear warning beforehand, so I would like to ask if you can restore the credits or issue a refund. I would appreciate your prompt feedback here.
Thank you.
Sophia
Hi Sophia,
Thanks for bringing this up, and sorry for the frustration. I found your account and restored capacity on our side.
What happened is that the work you were doing was routed into Storyforming, which is Dramatica’s most intensive analysis mode. It does more than a single quick answer: it tests structural possibilities, works through a full Storyform, and uses High Intelligence to reason through the deeper Dramatica model.
Dramatica is intended as studio-grade story analysis, so this kind of work uses substantially more capacity than lighter conversational AI responses. That said, you’re right that the app should have made that clearer before you got that far. We had a high-usage warning for Storyforming, and it looks like that warning regressed.
I’m adding the warning back into the Storyforming picker and composer so users can see when they’re in that high-capacity mode and understand why it’s needed for accurate Dramatica analysis.
Your subscription is active, and I’ve restored capacity to your account as a courtesy. You should be able to continue from there.
All my best,
Jim
Hello Jim,
Thank you for restoring my accounts capacity. I really appreciate this..
For an overall understanding of the usage, since one storyform seems to use most of the ‘Basic’ plan’s capacity, approximately how many storyforms are supported per month with ‘Plus’? Also, does working in French affect capacity usage in any way? I guess the interface isn’t available in French .
Thanks a lot for your help.
Sophia
We have many users working with Narrova in French (among other languages) and if some of them were to catch wind of this post, perhaps they would respond and let you know…
As far as how “many” Storyforms that’s difficult to say for sure as it’s more about the complexity it takes to help you figure out the right one. You should be able to drop your draft into Narrova, then ask it to find the best Storyform. It will respond with three options in order of which one is probably the best fit.
If you were on a strict budget you could then simply write to that Storyform.
Know too that you can also manually work through to a Storyform yourself using the Storyform Builder. That’s all Narrova does—it’s like having an expert in Dramatica helping guide you through all the choices to make. If you’re familiar enough with the theory you can always go through and set everything without the assistance of AI.
Let me know how it goes or if you have more questions.